Frequently Asked Questions

Start by watching our Install Video

Also follow the quick start guide here: Quick Start Guide

Please find product manuals here: Product Manuals

More LightMap AIR™information can be found here.

More LightMap SEA™ information can be found here.

More LightMap HOME City™ information can be found here.

At the moment, we are not designing custom products, but if you have an idea or a joint venture you would like to share with us, please don’t hesitate to email us at info@lightmaps.io to share your ideas.

Each display includes a 24V DC transformer and speaker wire for running power to the map. This can be plugged into an outlet or power strip.

Very little! A typical display uses less than 150 kb of data per day, which is about the size of a single e-mail.

Our displays automatically adjust their brightness by detecting the amount of ambient light in the room.

To manual adjust brightness or set timers for on/off times, follow these steps –
1. Unplug your display completely. Plug back in.
2. Reconnect to the “LightMap” network, forcing Settings to show back up.
3. Scroll down to set brightness values and/or on & off times.

To turn off the lights completely, simply unplug your display. Plug back in when ready to use again.

Our displays use less than 10 Watts of power at full brightness. This is about as much power as a single high efficiency LED light bulb.

Of course! All of your settings are saved even if you lose power. It’s smarter than your microwave!

Definitely not. Just unplug the power supply, match the black and red wires to the correct connections, and plug your Lightmap™ display back in.

Blue – The device is broadcasting the “Lightmap” network

Flashing blue – The device is trying to connect or re-connect to your WiFi

Green – The device is trying to connect using the information it has in memory

Red – You need to scan the QR code on the back of the device to configure or reconfigure the setup. This color will appear after WiFi has been configured.

Yellow – Please reach out to info@lightmaps.io with the 2-word code listed on the back of your device.

For AIR Stations, your Light Status bar will become your Flight Category LED after
connection:

• Green: VFR (Visual Flight
Rules)
• Blue: Marginal VFR
• Red: IFR (Instrument Flight
Rules
• Purple: Low IFR
• White: Data is stale (greater
than 60 minutes since the last report).
• Flashing Orange: Primary ICAO has not reported in 2 hours, and a secondary ICAO is configured in the menu.
• Pulsing Orange: Color will pulse ORANGE if a there is a short term TFR in the area.

Our design uses the standard 2.4GHz Wifi band. Make sure your router is set up for 2.4GHz if only setup for the newer 5GHz option.

In addition, LightMap™ displays may have trouble if your WiFi name or password contain certain characters. For example, “Kevin & Mike’s WiFi” might not work because of the apostrophe or the ampersand.

As a test, try creating a simple hotspot with your phone. If everything works on the hotspot, then you know the issue is with your WiFi network name or configuration.

Try following the instructions below to get your device set up and running correctly. These steps should force the network to show up

1. Turn off WiFi on your phone. 

2. Completely unplug and plug the device back in

3. While the devices lights are blue, turn your WiFi back on your phone

4. This will force a refresh of available networks and the “LightMap” network should auto appear. 

5. Proceed with setup as instructed.

5GHz is great for short distances and high data rates but 2.4GHz is still superior when it comes to distance and penetrating walls. Our device is a low data rate device and we wanted customers to be able to mount it anywhere in their home which is why it only works with 2.4GHz. 

All 5GHz routers have the option to broadcast in both 2.4GHz and 5GHz. There should be an option when configuring your router. Accessing this change will depend on your hub and provider. Check directly with your internet provider to confirm the best option to proceed. 

In addition to weather data pulled from your personal Tempest, we also use the WeatherKit api to gather extra information that the Tempest does not provide. This is primarily for forecasting, but a nice additional feature is “live” precipitation and accumulation.

If an area that receives snow, this additional information allows the display to provide snow data that the Tempest cannot detect on its own.

The device pulls data from NOAA grid models, similar to the way windy.com works. Because of this, there will naturally be some
discrepancies between what you see outside and the data. This is especially true for wave data or water temperature for inland bodies of water.

If you would like to use to double check on your SEA Station’s data, please email the two word code on the back of your station to info@lightmaps.io.

Our devices are designed to be physically situated in a stationary location inside.

However, coordinates can be updated to a different location, as you'd like. To do so,
just scan the QR code on the back to enter in a new location to display its data. 

Our SEA Station’s primary feature is its ocean tidal information. We are working on a
variant of the product that will show more relevant information for the Great Lakes. Stay tuned!