Policies

Reach out! Send an email to info@lightmaps.io and we'll get back to you ASAP, usually within a few hours. You can also try direct messaging via Instagram and Facebook. We’re happy to answer questions about Orders, Order Modifications, Shipping, Returns, & Cancellations.

Sure thing! Just contact us at info@lightmaps.io and we'll be happy to include a customized insert with your order.

Orders typically ship 3-4 days after the order is placed.

Shipping is free to anywhere in the USA including Alaska and Hawaii.

If you’re not happy with your display, that’s okay!  You can return it to us no questions asked for a full refund within 30 days of the date it was shipped. Just contact info@lightmaps.io to start the return process.

It's unfortunate, but this does happen. Drop us a line at info@lightmaps.io and we'll get you sorted out in no time. Usually, we can send you a new map within a day or two. Then just return the damaged map to us with the prepaid shipping label we'll provide.